Fraudsters are said to be using a new technique called ‘number spoofing’
The scam is used to steal account information
DUBLIN, Ireland - The Bank of Ireland (BOI) has issued a warning about a new scam, which reportedly uses a new technique called ‘number spoofing.’
Officials explained that the scam is used to steal account information and is “quite a common type of fraud” in which “fraudsters deliberately change the telephone number to match that of a legitimate organisation and ask for personal information,” a spokesperson explained.
The spokesperson said that the number spoofers use a device that can copy any number to make it look like they are calling from a business or location they are not.
Further, the BOI spokesperson added that anyone with concerns should contact them immediately.
Explaining in their warning, “We would remind customers that we will never phone or email and ask them to share account details, passwords or confidential information. If customers have any concerns please call 014885466 or firstname.lastname@example.org.”
A day before warning about the number spoofing scam, the bank had issued a cautionary statement advising customers of a fraudster who they said had allegedly been making calls on the bank’s behalf.
According to the BOI, this type of fraud is referred to as ‘vishing’ or ‘voice phishing’ and involves cases where people can be manipulated into providing bank details over the phone.
The bank spokesperson said, "Vishing doesn’t indicate a data breach or account compromise – in the vast majority of cases fraudsters are simply cold calling and hoping that the victim has an account with a particular company. Business customers can often be targeted as their contact details are in the public domain.”
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